Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, and social media account details when you connect platforms such as Facebook, Instagram, and TikTok. We also collect usage data, analytics snapshots, and content you schedule or publish through our service.

2. How We Use Your Information

• To provide and maintain our social media management services
• To authenticate your identity and manage your account
• To retrieve and display analytics from connected social media platforms
• To schedule and manage content on your behalf
• To improve our services and develop new features
• To communicate with you about your account and service updates

3. Third-Party Services

Our service integrates with third-party social media platforms (Facebook, Instagram, TikTok, etc.). When you connect these accounts, we access data in accordance with those platforms' APIs and terms of service. We only request permissions necessary to provide our services. Each platform's own privacy policy governs data collected directly by them.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and access controls. Access tokens for connected social media accounts are stored securely and are only used to perform actions you authorize. We implement Row Level Security to ensure users can only access their own data.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Analytics snapshots and post data are retained to provide historical performance insights. You may request deletion of your data at any time by contacting us.

6. Your Rights

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data (right to be forgotten)
• Disconnect social media accounts at any time
• Withdraw consent for data processing

7. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising trackers. Analytics cookies may be used to improve service performance.

8. Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our service or sending you an email.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@growthwhisperer.com.